Our warranty

At Gainsborough we offer quality products to ensure you can enjoy your hardware for years to come.

Mechanical warranty

Lifetime Warranty | Allegion (Australia) Pty Ltd guarantees to repair or replace this product from the proven date of purchase, any mechanical defects.

2,5,7 or 10 Years Warranty | Allegion (Australia) Pty Ltd guarantees to repair or replace this product if within two, five, seven or ten (2,5,7,10) years from the proven date of purchase, any mechanical defects.

Tarnish warranty

Lifetime Warranty | Allegion (Australia) Pty Ltd guarantees to repair or replace this product from the proven date of purchase if it tarnishes, discolours or corrodes.

2, 5 or 10 Years Warranty | Allegion (Australia) Pty Ltd guarantees to repair or replace this product if within two, five or ten (2,5 or 10) years from the proven date of purchase if it tarnishes, discolours or corrodes.

Electrical warranty

1,2 or 3 Years Warranty |  Allegion (Australia) Pty Ltd guarantees to repair or replace this product if within one, two or three (1,2,3) years from the proven date of purchase, any electrical defects.

Applies only when properly installed and subjected to no more fair wear and tear. This guarantee does not extend to labour costs, personal loss, death or injury, or economic, consequential or property damage of any kind whatsoever.

Warranty periods for selected Gainsborough products

 

Avant Series (with QuickFix™) 700LR, 710LR, 720LR
Mechanical 15 Years
Tarnish 5 Years/ 2 Years*
Electrical N/A
Ferro Series 2900, 2800
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A
G3 QuickFix™ 700, 710, 720
Mechanical 10 Years
Tarnish 2 Years
Electrical N/A
Classic Series Knobs 1305W, 1320W, 1356W, 305D, 320D, 356D
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A
Neue Series 1900, 1905, 1910, 1915,
1920, 1800, 1805, 1810, 1815, 1820
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A
Terrace Knobs 500TER, 505TER, 510TER,540TER, 570TER   
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A
Choice Series 100, 105, 110, 115, 120, 500AMB, 505AMB,510AMB, 540AMB
Mechanical 7 Years
Tarnish 2 Years
Electrical N/A
Governor Knobs 800GOV, 805GOV,  810GOV, 840GOV, 870 
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A
Ferro Series 2900, 2800
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A
Freestyle Trilock GFS8951AUR
Mechanical 10 Years
Tarnish 5 Years
Electrical 2 Years
Trilock Omni ,Trilock Omni Accent, Trilock Urban, Trilock Contemporary, Trilock Traditional, Trilock Eclipse 8905, 8906, 8904, 8401, 8901, 8951, 840, 890, 895, 8205, 8206, 8204, 8201
Mechanical 10 Years
Tarnish 5 Years
Electrical N/A